Contact

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Professional Summary

Solutions-driven individual with experience in solving complex problems, working with cross-functional teams, and building project plans in Asana, Microsoft Office and Notion. Recently completed the Google Project Management Career Certificate–a rigorous, hands-on program that covers traditional and agile project management approaches throughout the life cycle of a project.

Skills

Untitled

Professional experience

Publishing Specialist

Frontiers Media, London, United Kingdom

July 2022 - Present

Key Achievements

• Exceeded the department's annual article target by 48%, significantly contributing to departmental and company publication goals.
• Reduced publishing delays by 20% through effective communication and process improvement.
• Increased stakeholder (authors, editors, reviewers, and typesetters) satisfaction to 90%, exceeding the company average, by providing them with exceptional support throughout the production and post-publication process.
• Led onboarding training for new employees, fostering team efficiency.
• Conducted a quality audit of over 300+ articles for the Frontiers in Reproductive Health and Toxicology journal, ensuring manuscript statements adhered to our journal's style guide.
• Collaborated with the customer service team to improve and update the Article Production Help Center page, reducing author inquiries by approximately 20%.